Delete your account
You can delete your Mevin account at any time, in the app. Here is how, and what happens to your data.
Delete it in the app
- Open Mevin and go to Profile.
- Tap Settings, then Account.
- Tap Delete account and confirm.
Pro with a subscription? Deleting your account doesn't cancel it. Cancel it in your App Store or Google Play subscription settings, or you'll keep being charged.
Need a hand?
Write to us in the support chat in the app, and we'll delete the account for you.
Or email support@mevin.co.il from the address you signed up with.
30 days to change your mind
For 30 days after you delete it, you can restore your account by signing in again.
After 30 days
The deletion becomes permanent and your account and profile are deleted. A few things stay, or are kept for a set time:
| What | What happens |
|---|---|
| Messages you sent | The other person already has them, so they stay in that chat, with your name replaced by "Deleted user" |
| Locations you sent in a chat | Erased as soon as you delete the account. You can also delete a location you sent, for both of you, at any time. |
| Photos, voice notes and documents you sent | Stay in that chat with the messages |
| Reviews you wrote | Stay on the profile, signed "Deleted user" instead of your name |
| Reviews about you | Removed with the profile: their text is erased and the rating is no longer shown |
| Subscription records | Our record is deleted with the account; Apple and Google keep the purchase records under their own policies |
| Reports, blocks and suspensions | [24 months], to keep banned users from returning |
| Logs and security data | [90 days] |
| Backups | Deleted on the backup cycle, within [30 days] |
The full list is in our Privacy Policy.